Connected Equipment: The Future of Liquid Filling Support

Introduction: The Age of Connected Equipment

In today’s fast-paced production environments, downtime is more than an inconvenience—it’s a cost. Whether you're a co-packer juggling multiple SKUs or a manufacturer scaling operations, delays due to troubleshooting, technician travel, or unclear diagnostics can quickly impact output, profitability, and customer satisfaction.

The solution? Smart, connected equipment that allows for real-time support, remote monitoring, and fast diagnostics.

At Apex Filling Systems, we’re always innovating to keep our customers ahead. That’s why we’re proud to offer our latest advancement: the Remote Connectivity Package—a game-changer for companies that demand maximum uptime, instant technical support, and future-proof packaging automation.

1. What Is the Remote Connectivity Package?

The Remote Connectivity Package allows Apex technicians to remotely access and support your filling machine with secure, real-time diagnostics and visual troubleshooting. It’s built to reduce downtime, improve service speed, and give you direct access to Apex’s technical team—without waiting for an on-site visit.

Key Features Include:

• 🔐 Secure VPN Connection via Ethernet or Wi-Fi

• 📶 Wi-Fi Antenna for reliable network communication

• 🎥 Mounted Ethernet Camera for live visual support

• 🔄 Full Remote Operation & Diagnostics

• 🔧 Access to Future Machine Updates & Improvements

System Requirements:

• Allen Bradley ML1400 PLC

• Maple Systems HMI

• Strong Wi-Fi or Ethernet connection

📽️ See it in action: 

2. The Benefits of Remote Support in Liquid Filling Operations

✅ Minimized Downtime

• When an issue arises, Apex technicians can log in remotely, view your system in real-time, and troubleshoot immediately.

• This means fewer delays, faster solutions, and maximum equipment uptime.

✅ Live Visual Diagnostics

• With the integrated Ethernet camera, our support team can see exactly what your operators see, providing accurate and fast responses to on-site issues.

• This drastically reduces miscommunication and trial-and-error fixes.

✅ Future-Proof Your Line

• As Apex releases software improvements or enhancements, your machine is ready to receive updates remotely—no hardware swaps or in-person visits required.

• You’ll always have access to the latest performance and reliability improvements.

3. Why Connected Equipment Matters More Than Ever

As packaging lines become more sophisticated and customer demands continue to grow, smart connectivity is no longer optional—it’s a competitive advantage.

Increased complexity in products, packaging, and regulations calls for more responsive equipment and faster technical support. Remote connectivity gives your team the ability to:

• Troubleshoot instantly with Apex

• Monitor performance in real time

• Reduce downtime caused by misdiagnosed issues

• Access Apex’s knowledge base and service team directly

Whether you're filling personal care products, sauces, chemicals, or specialty beverages, the ability to pivot quickly and keep your line running is critical to success.

4. The Apex Advantage: More Than Just Machines

At Apex Filling Systems, we go beyond building high-performance machines—we build long-term partnerships. Our Remote Connectivity Package is just one more way we’re helping our customers reduce risk, improve uptime, and stay ahead in a competitive market.

Combined with our fast-changeover designs, precision filling systems, and full in-house support, this package ensures your production line is:
✔️ Faster
✔️ Smarter
✔️ More reliable
✔️ Ready for whatever comes next

Conclusion: The Smartest Investment for Your Packaging Line

Your production line doesn’t stop—and neither should your support. The Remote Connectivity Package from Apex gives you real-time access to our expert technicians, reducing downtime and keeping your line efficient, responsive, and future-ready.

If you're ready to take your operation to the next level with smart, connected packaging equipment, contact Apex Filling Systems today to learn how we can support your goals with powerful, flexible solutions.

🔗 Visit ApexFilling.com

📩 Schedule a consultation or request a demo today.